What is Junk Cleaner?
Junk Cleaner is a deceptive app claiming to significantly improve the computer’s performance – “Junk Cleaner is one of the finest PC performance tools available in the market today, when it comes to improving performance and speed of your PC. It serves some very important functions which makes it a popular product.“. On initial inspection, such software might actually seem appropriate and handy, however, the truth is that Junk Cleaner is considered as a potentially unwanted program (PUP) and an adware. Not only it infiltrates the system without asking for users’ permission, but also generates fake error messages.
Although Junk Cleaner claims to improve the computer performance, this is actually false. The application continually generates fake error messages stating that computer has been infected or either encountered certain problems. What’s more, these errors encourage users to contact the developers via provided phone number (1-866-606-9133) in order to solve these problems. Once users call the provided phone number, they’re asked to pay a certain amount of money in exchange for help. However, users can never be sure that they’ll receive the help. Therefore, paying is equivalent to sending the money to cyber criminals – you simply support their malicious business. This kind of behavior is very common for an adware-type applications (for example MovieDea and GamesDesktop), fake error messages are also displayed by rogue antivirus programs. We strongly advise you to ignore these errors and uninstall Junk Cleaner as soon as possible.
There are hundreds of potentially unwanted programs similar to Junk Cleaner, for example, SwiftSearch, MapsWorld, DesktopClock. The only difference is that regular adware-type apps usually display advertisements (using ‘Pay Per Click (PPC)’ advertising model) and collect personally identifiable information (which is later sold for third party companies). Yet every single adware claims to provide various useful features just to trick users into installation. However, users must be informed that their true purpose is to generate earnings for the developers. Therefore, neither Junk Cleaner, nor any other adware actually enables the promised functionality.
How did Junk Cleaner install on my computer?
Users are able to download Junk Clear at it’s official website. However, this application is most likely to be distributed as a bundle along with other applications (usually free). Bundling is basically a stealth installation of third party applications along with the regular ones. What developers do is conceal potentially unwanted programs within ‘Custom’ or ‘Advanced’ settings. The problem is that most of users recklessly skip this section, what often ends up in an inadvertent installation of bogus applications, such as Junk Cleaner. The developers are only concerned with amount of generate income, which is dependent on the actual number of distributed PUPs, hence, they intentionally hide them.
How to avoid installation of potentially unwanted applications?
The only way to safely download and perform the desired software is to pay close attention during both of these processes. Always make sure to select either ‘Custom’ or ‘Advanced’ settings, because potentially unwanted programs, that must be canceled, are usually hidden. Every user should know that the key to computer safety is caution, hence, they should never rush when downloading and installing software.
Junk Cleaner PUP generating fake error messages:
Text presented in Junk Cleaner fake error messages:
Warning! Malware Detected! Your computer is in critical state because of external malware attack, your personal and privacy settings may be shared over the Internet. To get immediate support Call us on: 1-866-606-9133
Windows Security Alert Your PC Antivirus crashed Your computer Antivirus program is going to Crash or out of date, To keep it up to date Call us on: 1-866-606-9133
Junk Cleaner encouraging users to buy it’s full version:
Screenshot of Junk Cleaner application:
Quick solution to remove JunkCleaner
Junk Cleaner adware removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for “Junk Cleaner“, select this entry and click “Uninstall” or “Remove”.
After uninstalling the potentially unwanted program (which generates fake error messages), scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove Junk Cleaner adware from Internet browsers:
At time of research, Junk Cleaner did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the “gear” icon (at the top right corner of Internet Explorer), select “Manage Add-ons”. Look for any recently-installed suspicious browser extensions, select these entries and click “Remove”.
If you continue to have problems with removal of the junk cleaner pup, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select “Tools” and click on “Extensions”. Locate: all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.
If you continue to have problems with removal of the junk cleaner pup, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Tools. From the opened menu, select Extensions. In the opened window, select Settings (at the left corner of the screen). Scroll down to the bottom of the screen. Click the Show advanced settings… link.
After scrolling to the bottom of the screen, click the Reset browser settings button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select “Add-ons”. Click on “Extensions”, in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with junk cleaner pup removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click the Open Help Menu icon,
Select Troubleshooting Information.
In the opened window, click the Reset Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Reset button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences….
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data…
In the opened window select all history and click the Clear History button.
JunkCleaner is an adware program that tracks user’s Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user’s Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don’t properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download. Download clients and installers that are used to distribute adware commonly hide the decline button that can be used to opt-out of installing the advertised potentially unwanted applications.
Some of the malicious free software download websites doesn’t allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it’s developers website. To avoid installation of adware be very attentive when downloading and installing free software.
If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars. When installing the already downloaded free program choose custom or advanced installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program.
If you are experiencing problems while trying to remove junkcleaner from your computer, please ask for assistance in our malware removal forum.
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